Course description

"A guide to the issues faced by managers and the responsibilities which they must master."

This course is divided up into five sections: the introduction to the course, the recruitment of employees, the everyday responsibilities, the evaluation of performance, and the professional techniques. These five sections will provide both theoretical and practical insights, which are applicable to the management role. In the course, you will get information regarding various common management topics, including:

  • Why the management profession is unique among the professions.
  • Differences between external and internal recruitment.
  • The limitations of the unstructured interview.
  • Conducting a structured interview.
  • The purpose behind authentic job previews.
  • How to best perform various responsibilities, including: delegation, motivation, mentorship
  • Setting goals, and using reward and punishment to guide behaviour.
  • Looking for and preparing an understudy.
  • Assessments And their Role in Shaping Performance.
  • Assessing employees objectively.
  • The reason, the process and the problems of performance evaluations.
  • The levels of communication.
  • Communicating and collaborating with Human Resources.
  • Responding to a problem employee
  • Leading a team effectively
  • What are strategic alliances, why are they needed, and what are the benefits.
  • How are strategic alliances forged?

The goal of the course is to help prepare you with the quick insight necessary to succeed in the management role. The ideas presented were designed to help you to enhance your practice.

What are the requirements?

  • To have an interest in human interaction and behaviour.
  • To have an interest in the development of professional management skills.
  • To be open to learning psychological insights which apply to the role.
  • An ability to handle topics of various complexities, from simple to complex.
  • It is recommended to review the lectures more than once. It is recommended to write down notes and thoughts after every lecture. These actions will help you to remember the material.

What am I going to get from this course?

  • Gain experience and insights into the management practice, that will allow you to base your decision making and actions on facts and on best practices.
  • Improve your practice as a manager through the use of professional techniques.
  • Become a more objective, insightful and effective leader.
  • Absorb interesting concepts, terminology and examples, which will improve your ability to discuss the profession with your colleagues and also your self-confidence.
  • Learn advanced techniques in areas such as team leadership and the formation of strategic alliances, which will prepare you for career advancement.
  • Make a smooth transition from a worker to a manager, and once a manager, have the knowledge required to stay there!
  • Become a better manager who is respected by subordinates, superiors and peers.

What is the target audience?

  • Production Workers, Team leaders, Supervisors, Managers.
  • Students of leadership, management, and psychology.
  • Anyone wishing to become an effective leader or manager.
  • Anyone wishing to gain an insight into the responsibilities of a manager.
  • Anyone wishing to understand how psychology impacts the role.
  • Anyone who is likely to be promoted to a new management role.
  • A person who is a new manager and is undergoing training.
  • Management professionals pursuing professional development.
  • Production workers who wish to understand their manager's role.
  • Business professionals who need to perform leadership functions.
  • Business professionals who wish to lead objectively and effectively.

Course curriculum

  • 01


    • Lecture 1 - Course and Instructor Introductions

    • Lecture 2 - The Management Profession is Unique Among The Professions

    • Lecture 3 - Chapter Summary

  • 02


    • Lecture 4 - Internal or External Recruitment

    • Lecture 5 - Sources of Error in Unstructured Interviews

    • Lecture 6 - Conducting A Structured Interview

    • Lecture 7 - Offering An Authentic Job Preview

    • Lecture 8 - Chapter 2 Summary

  • 03


    • Lecture 9 - Manager's Responsibilities

    • Lecture 10 - Delegation

    • Lecture 11 - How To Motivate Employees

    • Lecture 12 - Setting Goals and Using Reward or Punishment

    • Lecture 13 - Providing Mentorship

    • Lecture 14 - Look For And Prepare An Understudy

    • Lecture 15 - Chapter 3 Summary

  • 04


    • Lecture 16 - Assessments And Their Role in Shaping Performance

    • Lecture 17 - Performance Reviews

    • Lecture 18 - Reasons For Performance Evaluations

    • Lecture 19 - Performance Evaluation Process

    • Lecture 20 - Problems With The Performance Evaluation Process

    • Lecture 21 - Errors in Performance Evaluations

    • Lecture 22 - Chapter 4 Summary

  • 05


    • Lecture 23 - Communicating And Collaborating With Human Resources

    • Lecture 24 - Responding To A Problem Employee

    • Lecture 25 - Leading A Team Effectively

    • Lecture 26 - Forming Strategic Alliances

    • Lecture 27 - Chapter 5 Summary